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Employees

At Swedbank, we believe that the employee value and strong performance are created through opportunities for development, supported by professional leadership and by working in a good and inspiring good work environment. Putting emphasis on work-life balance ensures our employees to be sustainable, finding joy in their work while contributing to our collective success.

Three woman having a coffee together outside

Committed, competent employees are the key to building value-added relationships and developing services that meet our customers’ needs. To support our employees, address future challenges, we have focused on three key areas:

  • Skills development – lays the groundwork for competitive offerings
  • High engagement – for increased customer satisfaction and new business
  • Professional leadership – to develop employees and our customer relations

Focus areas

To meet future customer needs, we will continue to emphasise skills development, create opportunities for internal mobility, and promote diversity, equity, inclusion and gender equality. We will invest in employee development, simplify internal communication, and conduct quarterly follow-ups with the goal of strengthening employee engagement.

Sustainability has been in focus the last years with mandatory training for all employees in Swedbank and a more in-depth mandatory training on the impact of climate change on financial services for all those who meet customers as well as their support functions.

Our managers will adopt a values-based approach to leadership, where coaching is critical in order to lead employees successfully and effectively through change and development.

Diversity, equity and inclusion

Swedbank's aim is to set an example on issues involving customer relations, business ethics and responsibility for important social concerns such as gender equality and diversity.

Policy on Diversity, Equity and Inclusion